This article is for our legacy desktop software. If you are a new client or your log in screen does not look like the below, please refer to the articles here: Knowledge Base - Badge
Identify Firmware programmed to the Reader
1. Navigate to Device Manager > Human Interface Device > USB Input Device
2. Right-click the USB Input Device > Properties > Details and select Property > Hardware Ids
Confirm its Elatec's VID_09D8 and either the Keyboard Read (PID0410) or Query Read(PID_0402)
3. Check the Firmware version by selecting Bus reported device descriptions in Property
RFID Device(CDC) most likely has 164 Firmware because this is factory setting.
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