This article is for our legacy desktop software. If you are a new client or your log in screen does not look like the below, please refer to the articles here: Knowledge Base - Badge
ASAP Photo Upload Failure
1. Go to H:\Guides\ASAP ISSUES\ASAP Error 520 Fix & Sequential Search 10-31-19 and copy CIAPI.dll
2. Go to C:\CI Solutions\CI Badge and drop CIAPI.dll
3. Start CI Badge and print a record with photo and verify if it uploaded to ASAP
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