Evolis Primacy: Change the Print Head

Change the Print Head on a Primacy Printer

1. Unplug the power from the printer

2. Open the hood and remove the print head

This can be done by pressing against the back metal spring loaded plate with one hand twisting the print head out with the other.

The print head should release easily and require little or no force.

3. Remove the wire connecting the print head to the printer

The wires to remove is the one going into the print head.

Pinch the wire with your fingers and pull.

4. Write down the PKN number that is on the print head

5. Connect the new print head wire and insert the print head into the printer 

You should hear a "click" sound as you insert the new head and press it into place.

6. Align the new print head number with the printer

Failure to do this will void warrant and can cause the print head to fail.

7. Open the Evolis Print Center

8. Double Click on your Printer

9. Navigate to Maintenance > Print Head Replacement

10. Enter PKN number from the print head