Browser: Error 3001 - Layout/Print Preview not Loading

Modified on Thu, 26 Feb at 2:23 PM

If you are receiving a 3001 error or are unable to view the print preview, try adjusting your browser's PDF settings. 

You need to allow PDFs to open in your browser. 


Google Chrome: Open PDFs


1. Copy and paste "chrome://settings/content/pdfDocuments" into your URL search bar


2. Select Open PDFs in Chrome







Microsoft Edge: PDF View Settings


1. Copy and paste "edge://settings/content/pdfDocuments" in your URL search bar


2. Toggle PDF view settings to ON (Blue)


3. Toggle Always download PDF files to OFF (White)



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article