Advanced Cleaning

Clients must run advanced cleanings every 5 regular cleanings (or about every 1000 prints) to ensure the Evolis Altess remains dust-free and prints high quality cards

Required Items: Adhesive Cleaning Card, Print head cleaning swab or pen, T-shaped cleaning card

1. Remove all cards and the ribbon from the printer

2. Set the card thickness gauge inside the input hopper (where the cards go) to MAX (all the way to the right) 

3. Navigate to the cleaning software 

        a. Open the Evolis Print Center app

        b. Double-click on your printer 

        c. The Properties window will open

        d. On the left, select Cleaning

        e. On the pop out, select Proceed With Cleaning

        f. Select Start Cleaning for an Advanced Cleaning, the cleaning wizard will open

4. Open the T-Shape cleaning card. 

5. Follow the on-screen prompts. Select Next to reach the T-Card step on page 2. 

6. Select Next on page 2 and help feed the T card into the printer. The printer will use the card to clean itself. Wait for the wizard to finish processing. 

7. Remove T card from printer

8. Select Next to reach the adhesive card step on page 4. 

9.  Place each side of the adhesive card on the palm of your hand ten times to reduce the adhesiveness. 

The card will jam the printer if the card is too sticky.

The adhesive cleaning card will eject from the exit hopper.

10. Remove adhesive card from output hopper, wait for wizard to finish processing

11.Use the alcohol swab to clean the printhead. Gently wipe the printhead from side to side 5-10 times

12. Re-insert the cards and ribbon. Set the card thickness gauge from MAX to back to the original card settings (35 mil) inside the input hopper