Print Service: Set up and Requirements

The CI Solutions Print Service connects your Badge Web Application to your local card printer.
It securely handles your print jobs, manages the queue, and reports job progress or printer issues back to the Badge system.

Once installed, the service runs quietly in the background — no additional user interaction is required. It ensures a smooth printing experience from Badge to your physical card printer.

System Requirements

Before installation, verify your workstation meets the minimum requirements below:

Tip: These requirements apply to the PC or workstation where the Badge is used to print cards.

Installation Folder

During setup, the Print Service automatically creates a working directory at:

C:\ProgramData\CISolutions

This folder stores temporary files while jobs are processed.
No user action is required — the service automatically adds and removes files as needed.

⚠️ Do not manually delete or modify files in this folder unless directed by CI Solutions Support.

How the Print Service Works

1. Job Intake

When you print from the Badge Web Application, the Print Service receives the job locally through:

http://localhost:5000

This communication allows Badge to send print instructions directly to the workstation print

2. Queue and Print

The service automatically queues jobs in order and sends them to the connected printer.
If the printer is busy or temporarily offline, the service holds the job until it can print successfully.

3. Status Reporting

The Print Service reports job progress and hardware status back to the Badge cloud at:

https://portal2.cardintegrators.com

This connection allows CI Solutions to:

• Display job status in the Badge dashboard

• Detect errors (e.g., “Out of Media,” “Printer Offline”)

• Provide proactive technical support

Best Practices

• Keep the CI Solutions Print Service running at all times — it restarts automatically if your PC reboots.

• Ensure antivirus and firewall settings allow:

  • Local traffic on port 5000

  • Outbound HTTPS to https://portal2.cardintegrators.com

• Avoid modifying the CISolutions directory manually.

• If printing stalls or fails, contact CI Solutions Support before reinstalling or stopping the service.