Set USB Serial as Use
Steps to Fix Printer Configuration
Open Printer Properties
Go to:
Printer Properties > Service > Config PrinterClick OKAY with a blank field if a password is promted.
Expand Configuration Settings
Click the
>
arrow to expand the configuration menu.
Verify USB Serial Setting
Locate the “Use USB Serial” option.
Make sure “Use” is selected.
Save the Configuration
Click Set Config.
Close the Configuration Window
Click Close once changes are applied.
Power Cycle the Printer
Turn off the CIX900 printer.
Wait a few seconds, then power it back on.
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