Firmware Update

1. Navigate to the Evolis website. Under the Driver and Firmware tab download the latest firmware 

Please ensure under 'Information' it says 'Firmware'

2. Open Evolis Print Center

3. Double-click the Evolis Altess printer

4. Click Maintenance from the left menu

5. Click Firmware update

6. Click Launch the update wizard

7. Click Browse to navigate to the firmware file you downloaded from Evolis > Select the .firm file

8. Click Next

9. Click Finish when the updates complete

10. Once the firmware updates, restart your printer by unplugging it, then waiting several seconds before plugging it in again.